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  • International Development
    Senior Leadership and Management

    Programme and Partnerships Director

    About MapAction

    MapAction (mapaction.org) is a small and dynamic volunteer-based charity using geospatial technologies to support international humanitarian response coordination and operational effectiveness for humanitarian responders. Our contribution to the humanitarian sector, lies in informing life-saving humanitarian action, and training local actors to do the same. We cultivate a diverse community of technical specialists, connecting our partners to a unique range of expertise, collaborating to create innovative solutions using data, GIS, remote sensing and Information Management to anticipate, communicate and respond to humanitarian needs. This mapped information helps responders target their response effectively, contributing to saving lives and minimising suffering. MapAction is implementing a new strategy to ensure it can adapt to the needs of service users around the world. It has built a strong reputation in the humanitarian sector and is a technical partner of the United Nations, regional emergency management agencies, INGOs, Civil Society organisations and Academia.

    About the role

    MapAction is looking for a respected and experienced professional, motivational leader with a talent for programme development, partnership building and the skills, knowledge and experience to implement MapAction’s strategy in concert with the MapAction team. You take a keen interest in tech and share the MapAction ‘can-do’ attitude, rooted in our volunteer values, held very dearly.

    An excellent communicator with great interpersonal skills, you can motivate staff and volunteers alike, to exceed expectations whilst maintaining and developing agreed standards and practices. MapAction’s exceptional volunteer membership and programme staff team will benefit from your leadership to build on their tradition of outstanding humanitarian service. You are a thinker and a doer with deep knowledge and experience in humanitarian, development or peacebuilding contexts and know the value of information management to design effective programmes.

    What you will do

    You will lead the development of our programme and partnerships to deliver on our ambitious strategy for the future. This will involve delivering on current commitments and developing new, innovative opportunities for us to build global, geospatial capacity for humanitarian response, reduce vulnerability and contribute to ever more effective humanitarian, anticipatory action, preparedness and response. You will develop the team/s to deliver this based on a revised organisational structure and will work closely with others in the organisation to ensure a fully integrated and joined up programme.

    As a member of the organisation’s senior management team you will take a view across the organisation to enable MapAction to deliver on its strategic goals taking responsibility for managing risk with the Chief Executive and leadership team.

    Key Activities

    • Leadership: provide strategic leadership to the organisation through the development of plans and strategies for MapAction’s programmes and partnerships and through participation in the Management Team.
    • Programme development: foster an environment that encourages innovation and evolution of our service offer, including proposing and designing new programmes as part of our ambitious income strategy; and identifying and promoting partnerships and networks to achieve this.
    • Learning: ensure service user needs are met and MapAction is accountable, working closely with the MEAL team (Monitoring, Evaluation, Accountability and Learning) to achieve this and drawing lessons for future programme development and delivery.
    • Technology: work closely with MapAction’s technical personnel to ensure MapAction makes optimum use of latest technologies where appropriate, including those outside the areas which MapAction currently focuses on, that are designed to meet service users current and future needs.
    • Operational readiness: ensure MapAction’s 24 hour 365 days a year capability to respond to an emergency anywhere, is maintained and delivered, including personnel and equipment readiness, and that standard procedures and record keeping are maintained and developed as required.
    • Duty of Care: through the Head of Emergency Response ensure security, health and safety, and conduct management for all deploying personnel is in place and that MapAction exercises its Duty of Care at all times.
    • Personnel: line manage a team to deliver the above, ensuring they receive the strategic support, development, and freedom to excel in their role, and recruit and maintain the volunteer and transition team ensuring a competency-based training framework is implemented.
    • Finance and fundraising: be responsible for the programme and partnerships budget and proactively work with the Fundraising and Marketing team to provide ideas and develop and write successful fundraising bids in line with MapAction’s strategic goals.
    • Communications: communicate regularly internally to inform and engage the membership on programme and partnership activities. Work with the Marketing and Learning teams to communicate externally for fundraising or programme policy purposes.

    Direct Reports

    MapAction is progressing a change in its organisational structure in line with our new strategy, that means the current arrangements will change as funding is secured for more positions. Currently this role line manages 5 roles and has a very active role in emergency deployment management. We are working towards a team of c.16 positions in the Programme and Partnerships team with the Programme and Partnerships Director managing the team through four direct reports in the key areas of programme delivery. A key part of this role’s responsibility will be to implement this change process, subject to securing the necessary funds.

    Works closely with

    • Innovation and Technical Director
    • Head of Monitoring, Evaluation, Accountability and Learning
    • Income team

    Key Competencies

    We have made quite a list but if you have skills, experience and knowledge that you think is relevant and are not mentioned here, please tell us about them.


    • Five years or more proven programme and partnership development experience with a practical “get it done” approach.
    • Team leadership experience, strong motivational qualities in working with volunteers and staff. Technical expertise in at least one of the following: humanitarian, development or peacebuilding contexts.
    • An affinity for new technologies and an interest in adapting technology for humanitarian benefit.
    • Ability to deal with ambiguity, use judgement in challenging circumstances, think laterally and be propositional and creative.
    • Project management, report writing, budget management and proven track record of writing successful fundraising bids including experience with restricted grants.
    • Positive team player – goes the extra mile, experience of collaborative working with ability to initiate, develop and sustain positive and productive working relationships with a wide range of people.
    • Strong commitment to MapAction’s mission and values.
    • Good IT skills and experience of shared knowledge management platforms, confidence in using technologies.
    • Ability and willingness to travel, including being deployed at short notice to humanitarian locations and ability to attend training events out of normal office hours.


    • Ability to conduct business in one or more of the following: French, Spanish, Russian, Portuguese, Arabic.

    Additional Information

    • This role is full-time (37.5 hours a week)
    • Location: UK. Travel to the office in Chinnor, Oxfordshire is required during emergency responses so you must be able to travel and reach the office within a couple of hours.
    • Flexibility and willingness to work outside office hours including evenings and weekends, attending monthly weekend training events for which time off in lieu as agreed,
    • Must have the right to live and work in the UK (MapAction is unable to consider candidates who do not already hold appropriate permissions)



    Closing date: 30th July 2023

    To apply please click ‘apply for job’

    As part of the application process kindly submit your CV and a cover letter, preferably in MS Word. All application documents (cover letter and CV) should be submitted in English.

    Need help submitting your application? Please email us at [email protected]

    Should you require access to information in a different format to facilitate your application please contact us via [email protected]

    Please name your submitted files with the following reference: MA_PPD

    Red Sea takes our responsibility towards protecting your personal data very seriously. The data you provide is processed in line with relevant data protection legislation. For the purposes of this recruitment, and as defined under the General Data Protection Regulation (GDPR), Red Sea is defined as the Data Controller.

    Equal Opportunities Policy

    MapAction is an Equal Opportunities employer. All employees have a personal responsibility to promote and support measures designed to create a working environment which is free from harassment or discrimination on the grounds of gender, marital status, family status, age, race, religion, disability, sexual orientation, membership of the Travellers community or HIV&AIDS status.

    Red Sea is committed to meeting the standards set out in our Equality and Diversity statement, acting in line with the UK Equalities Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.

    Job Overview

    Job Title:Programme and Partnerships Director

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